Altera Luxury Living is hiring a Reservation Agent in Addis Ababa, Ethiopia (Bole Japan), Addis Ababa. The position is full-time, onsite, and requires a diploma in Hospitality Management, Tourism, or Front Office Operations and at least one year of experience. Applications close on 20 November 2026.
Requirements
- Minimum of 1 year dedicated reservation booking or front desk coordination experience
- Proficiency in Amharic and English
- Female applicants only
Main responsibilities
- Process, review, and manage premium room reservations via Property Management Systems (PMS)
- Monitor daily room inventory, track cancellations, and coordinate closely with the guest relations and housekeeping teams
- Uphold strict non-disclosure policies regarding diplomat schedules, VIP profiles, and property arrival data
Skills
- Degree in Hospitality Management, Tourism, Front Office Operations,
How to apply
State the specific position title you are applying for in the subject line of your email
- Email: gm@alteraluxury.com
- Phone: +251 96 339 7777
- In person: Addis Ababa, Bole area (around Bole Japan) 4 th floor