Customer Service Officer II

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Hijra Bank S.C is hiring seven Customer Service Officer IIs in Addis Ababa, Jamma Degolo, Jigjiga, Bidire (Bale Zone ), Darimu (ilubabor Zone), Yayo (ilubabor Zone), Bonga. The role requires a bachelor's degree in accounting, management or economics and at least four years of experience. Applications close on 9 November 2026.

Nice to have

  • IFB training Certification is advantageous

Main responsibilities

  • Pay cash to all types of transactions within his/her limit
  • Attend customers at the counter properly and with due respect
  • Process customers’ account opening and perform cross selling activities of bank’s products
  • Scan customers’ and authorized staffs’ signatures and photograph
  • Receive cash from all types of transactions within the branch
  • Prepare cash and non-cash tickets/instrument

Skills

  • Market research
  • Risk Management & Compliance
  • Excellent customer service

How to apply

Interested and qualified applicants should apply within ten (10) consecutive calendar days from the date of this announcement through

Apply on the employer's site

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