Assistance Front Office Manger

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Category:
Hotel and Hospitality, Management, Travel and Tourism
Location:
Addis Ababa 
Career Level:
Managerial Level (Manager, Supervisor, Director)
Employment Type:
Full time
Salary:

Job Description

Vacancy Announcement for Pre-opening Team

Haile Grand Addis is the newly opening five-star hotel and the 8th destination of Haile Hotels & Resorts Group located in Addis Ababa about 2 kilometers away from the Israel Embassy in front of Lamberet Square.

 Therefore, vacancy announcement was made for a pre-opening team from April 16, 2022, to April 25, 2022, due to our email malfunction we weren’t able to receive applications made before April 21, 2022, for those whose emails have bounced back please send your applications again, and also for those who are interested the vacancy is still open you can send your applications 

Required Number: 01

Terms of Employment: Permanent

Job Requirements

Educational Qualifications Required

  • BA Degree in Hotel Management, Hospitality Management, Hotel & Tourism management or related field

Minimum Work Experience Needed 

  • 5 years & above 

Minimum Job Requirements

  • A minimum of 5 years of experience  & 3 years in similar or related managerial Position is required
  • Four or Five-star hotel Managerial experience is mandatory
  • Excellent knowledge front office operation, which be able to supervise the entire front office operation with exceptional service and to give quality with value to each guest through their stay. 
  • The ability to supervise the activities /service level of concierge, bell staff, Front desk agents and night audit. 
  • Able to work under pressure with multiple tasks & workload and acquire excellent leadership skill. 
  • Ability to lead the team effectively , great leadership skill,
  • Profound experience in customer service, and excellent working knowledge of IDS/OPERA 
  • Ability to manage and lead the department independently.
  • Ability to communicate effectively with the public and other team members 

Additional skills & Attribute 

  • Coaching and training skill
  • Strong communication and interpersonal skill, ability to speak, read, and writing both in English and Amharic or any additional language.
  • An excellent practical knowledge of  MS office Excel and word 
  • Highly  organized and result oriented 
  • Excellent Communication  and customer relation skill 
  • Detail Oriented
  • Team player 
  • The ability  to be flexible and work under pressure 
  • Excellent customer service skill

How to Apply

All eligible candidates are encouraged to submitt only their resume  (CV)  and Application letter either in person at Lamberet on Marathon Motors Show Room building second floor at the Hotel Project Office or by email address [email protected]   before May 16/2022. 
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