Information Management Officer for the Child Protection (…

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ABH Partners P.L.C
Information Technology, Communications, PR and Journalism, Community Service
Shire, Tigray 
Career Level:
Senior Level (5+ years experience)
Employment Type:

Job Description


Reflecting the unique nature of the Ethiopian context, the Child Protection AoR and Gender-Based Violence  AoR work together within the Protection cluster to coordinate the response of CP and GBV partners addressing the needs of emergency-affected Ethiopians, especially the most vulnerable women and children, in non-refugee contexts. The IASC Generic Terms of Reference for Cluster/Sector Leads at the Country Level include a requirement for ensuring appropriate Information Management (IM) for an effective and coordinated cluster response. Information management is also essential to support to a number of cluster core functions, including:

Core function 1: To support service delivery through (1.2) developing mechanisms to eliminate duplication of service delivery;

Core function 2: To inform the HC/HCT’s strategic decision-making by (2.1) Preparing needs assessments and analysis of gaps (across and within sectors, using information management tools as needed) to inform the setting of priorities; and (2.3) Formulating priorities on the basis of analysis of needs and on-going response; and 

Core function 3: Monitoring and reporting on activities and needs by (4.2) Measuring progress against the cluster strategy and agreed results. 

The regional CP/GBV AoR was activated in January 2021 in Tigray and there is a need to further build on the progress made in CPiE and GBViE information management and develop IM capacities in the region. The CP/GBV AoR in Tigray requires more dedicated support in 2021 to ensure ongoing reporting on results for children, including through training/mentoring to existing and new CP and GBV partners on the 4Ws and 5Ws tools, the Child Protection Assessments and information analysis. Such information and analysis form the foundation for evidence-based advocacy and strategic programming, as well as justification for renewed resource mobilization in the sector. The CP/GBV AoR in Tigray has about 20 partners who need to be supported on IM management and the 4/5Ws by the IM consultant. The support is required for the whole of Tigray operations, specifically for the Mekelle and Shire coordination hubs.


Title: Information Management Officer for the Child Protection (CP) and Gender Based Violence (GBV) Areas of Responsibility (AoRs) in Tigray
Purpose: Technical support in Tigray region to ensure that up-to-date information necessary for effective child protection and gender based violence programming and coordination is collected, used, stored and shared, in line with relevant standards and with national guidelines. 
Duty Station  2 Deployments: 
1. Shire, 
2.Duration:10 Months 
Start Date: August  
Reporting to: Child Protection AOR Coordinators in Shire, with technical links to the National CP AOR in CO


The IM Officer will provide technical support to ensure that up-to-date information necessary for effective child protection and GBV programming and coordination is collected, used, stored and shared, in line with relevant standards and national guidelines. The IM Officer will support both the Tigray Child Protection and GBV AoR to make informed, evidence-based strategic and programmatic decisions  on the basis of the collected and analysed information on: the scale/scope and coverage of the child protection and GBV responses at woreda, zonal, regional level and the needs of affected populations. 

The deployment of Third-Party Informational Management Consultants linked to affected areas will provide technical support to the implementation, monitoring and reporting of UNICEF’s commitment to AOR coordination leadership, in line with the Global CP AOR Child Protection Minimum Standards and UNICEF’s Core Commitments for Children for Child Protection.

Key function, accountabilities and related duties/tasks 

Under the respective supervision of the Child Protection AOR coordinators in Mekelle and Shire, Tigray, and in support to the GBV AoR Coordinator for Tigray, and close coordination with the national CP and GBV AoR coordinators, and with the technical support of the national IM officer, the consultant is responsible for the following key areas:
  • Provide technical support and quality assurance to the collection, use, storage and sharing of information related to the CP/GBV AoR activities, results and resources in Tigray.
  • Maintain periodic and ad-hoc reporting on CP and GBV related activities from AoR members, including through the 4Ws and 5Ws.
  • Build the capacity of the AoR members in the use of the CP and GBV monitoring and reporting tools and related analysis.
  • Monitor the coverage and complementarity of Child Protection and GBV activities and identify any gaps and duplication, including through the regular updating of dashboards and visual mapping.
  • Support prioritization of areas according to CP/GBV AoR programme indicators based on analysis of data including from 4/5 Ws and Displacement Tracking Matrix (DTM), and inform on the key gaps in needs and response. 
  • Provide IM updates and reporting (including financial tracking/Periodic Monitoring Report) to UNOCHA (including for weekly regional situation reports), to the national and regional CP and GBV AoR Coordinators, to the Protection Cluster (UNHCR) and to UNICEF’s Emergency and child protection sections, as required.
  • Update and manage the resource documents on CP and GBV, including keeping an up to date database with updated CP and GBV AoR regional documents, including referral pathways. 
  • Keep the contact list updated of CP/GBV AoRs members for Tigray coordination hubs.
  • Support regular and effective communication and information exchange between the regional and federal AoRs.  
  • Serve as a Child Protection Information management focal point to the Tigray regional coordination hubs.
  • In coordination with the regional CP and GBV coordinators, participate in and provide IM inputs on behalf of the AoR in the drafting process of inter-secotrial strategic planning documents for Tigray region such as the updated humanitarian response plan for the northern Ethiopia, and other documents as required.
  • Develop tracking mechanisms for periodic internal and external reports on AoR response against regional response planning, targets and indicators, and provide analysis of data for monitoring and reporting, ensuring data consistency, alignment of targets and indicators and with a focus on results for children, women and girls.
  • Conduct analysis of child protection and GBV quantitative data and findings of Displacement Tracking Matrix (DTM) and other relevant information and data source, and provide relevant information for AoR and UNICEF consumption and reports.
  • Participate in and contribute to UN and other stakeholders technical working groups related to information management and statistical methodologies for data collection and representation relevant to Child Protection and GBV in Tigray. 
  • Provide any other relevant IM support for Tigray, as reguested by the supervisor, including in support to AoR coordination task forces that may be established, including for case management, UASC, MHPSS, etc. 
  • Undertake other relevant tasks as directed by his/ her supervisor, the CP and GBV AoR coordinators at national level, or UNICEF Child Protection and emergency unit.
The consultant will send monthly reports to his/her supervisor based on deliverables and submit a final written report. 
The consultant will be paid monthly on delivery of monthly report.

Job Requirements

Expected background and Experience

  • University degree (BA) is essential, at an advanced level is preferable, in a subject area relevant to information management
  • Extensive work experience relevant to Child Protection and Gender based Violence in emergencies may be considered as a replacement for formal qualifications for an advanced level 
  • Experience and/or training in cluster /Area of Responsibility information management is desirable 
  • At least 4 years progressively responsible humanitarian work experience with UN and/or NGO, including information management in the first phase of a major emergency response relevant to the cluster/Area of Responsibiity
  • Experience working with excel and the collection of data for 5W analysis essential
  • Extensive work experience outside the humanitarian sector relevant to this post may be considered as a replacement for humanitarian experience.
  • Excellent writing skills in English
Core Competencies  

  • Strong understanding of logical framework approach and different types of indicators (baseline and output especially), basic understanding of the project cycle management (especially monitoring and evaluation steps)
  • Good understanding of the humanitarian approach, humanitarian reform, transformative agenda and roles of each humanitarian actor (Government, UNOCHA, Clusters, organizations)
  • Basic understanding of child protection in emergencies to be able to engage with AoR participants; understand their sector-specific information management needs and respond to those needs in a timely manner 
  • Proactively establish and maintain working relations, and share ideas through information management networks and promote synergies with other clusters
  • Diplomatic skills and able to establish excellent working relations with partners in order to collect information 
  • Understanding of the data and information cycle 
  • Facilitation and capacity building skills
  • Ability to perform several tasks in a timely manner with a focus on quality 
  • Communicate key messages to different audiences 

Technical Competencies   

  • Proven technical expertise managing data and information cycle: from data collection (e.g. ‘Who does What, Where, When and for Whom?’), storage, and analysis for diverse datasets (e.g. datasets on needs, situation, response, coordination, funding, etc.), as well as presenting information in understandable, effective and visually appealing tables, charts, graphs, maps, visuals and reports (such as snapshots, dashboards, W analysis, gap analysis, etc)
  • Advanced knowledge of the data cycle (data collection, data analysis, data interpretation and data visualization) especially for assessment and for output monitoring purposes
  • Ability to actively support assessment processes 
  • High proficiency in MS word, especially formatting documents, formatting shapes and text boxes, formatting graphs, etc. in order to create high-quality visuals for cluster members, donors and other humanitarian actors
  • Knowledge of Adobe Suite (especially Illustrator and In Design) Power BI and Tableau 
  • Proven skills in using GIS and map-making packages, and in web design and software development
  • High proficiency in GIS and map-making packages (such as Quantum GIS, Arc GIS, etc.)
  • Understanding of how to manage websites (e.g. UNOCHA’s Humanitarian Response platform) and content management systems

How to Apply

Qualified and interested applicants who fulfill the above requirements can apply  through   by clicking  Apply Now.
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