Programme Officer – Information Hub

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Development and Project Management
Addis Ababa 
Career Level:
Mid Level ( 2+ - 5 years experience)
Employment Type:
Full time

Job Description

Title: Programme Officer – Information Hub

Location:  Addis Ababa

Employment Category:  H1

Reporting To:  Project Manager

Start of Contract & Duration:  Until February 28, 2023

Posting date: April 9, 2022



The Danish Refugee Council (DRC), an international non-governmental organization (NGO), has been providing relief and development services in the Horn of Africa since 1997. DRC promotes and supports solutions to the problems faced by refugees, internally displaced people (IDPs), and migrants. The organization has offices across the region and has been operational in Ethiopia since 2009.  With funding from bilateral and multilateral donors, DRC is currently implementing a range of activities across Ethiopia and Djibouti, including WASH and shelter provision, child and youth protection, gender-based violence response, awareness-raising of migration risks, protection monitoring of migration routes, and livelihoods support for returning migrants or those at-risk of migration.



The Officer will be responsible for supporting the setup and implementation of EMP’s activities in Addis Ababa targeting Eritrean Refugees. The Officer will work with Assistants and supervise outreach workers to ensure the delivery of refugee youth resilience-building activities as well as the operation of an information hub. Further, the Officer will provide support to project cycle management, program development, and reporting with specific contributions in the area of urban refugee outreach.



Technical Support :

  •  Collaborate closely with the Coordinator to operate information hubs for refugees in Addis Ababa, as well as coordinate a refugee youth mentorship program. Responsibilities include designing and rolling out needs assessments and community outreach ensuring adequate monitoring, documentation, and reporting of activities against relevant indicators.
  • Contribute to the design, planning, and implementation of EMP activities with a particular emphasis on youth resilience building and access to justice, education, information, and services.
  •   With guidance from the Program Coordinator and support teams, contribute to budget and procurement planning and implementation.
  • Plan and oversee outreach workers and activities, producing detailed work and activity plans for the day today operation of EMP activities.
  •   Under the direction of the Coordinator, assist in activity reporting for both internal and donor purposes. This will include providing regular reports with accurate and comprehensive files of activities, outputs, materials, and other relevant or supporting documentation.
  • Monitor and report on contextual developments affecting implementation, raising and escalating issues related to the program risks, protection risks among the target population, and ensuring accountability to beneficiaries.
  • Develop and maintain good working relationships with key stakeholders by actively participating in coordination meetings, working groups, and any other meetings as requested.

All DRC roles require the post-holder to master

      DRC’s core competencies:

  •   Striving for excellence: You focus on reaching results while ensuring an efficient process.  
  • Collaborating:  You involve relevant parties and encourage feedback.  
  • Taking the lead:  You take ownership and initiative while aiming for innovation.  
  • Communicating:  You listen and speak effectively and honestly.
  • Demonstrating integrity:  You act in line with our vision and values.  


Job Requirements

Experience and technical competencies: (include years of experience)

  • Minimum 3 years of work experience in humanitarian or development response. Experience working on refugee/IDP protection with an international NGO, UN agency, or relevant ministry or local authority is especially valued.
  •  Strong planning, problem-solving, and communication skills are required with the ability to use planning tools appropriately and produce well-written documents for internal and external use.
  •  Integrity, strong work ethic, and ability to consistently meet deadlines.


EDUCATION: (include certificates, licenses, etc.)

  •  Bachelor’s degree in social sciences, law, social work, international development, or other relevant fields from a recognized institution.

LANGUAGE: (indicate fluency level)

  • Excellent verbal and written proficiency in English and Amharic. Good knowledge of Tigrigna.

How to Apply


Interested candidates who meet the required qualifications and experience are invited to submit an updated CV and cover letter explaining their motivation and why they are suited for the post. 

We only accept applications sent via our online-application form on  under Vacancies.  

Please forward the application and CV, in English through the stated website no later than  April 20, 2022.  

For general information about the Danish Refugee Council, please consult

Gender Equality:  DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.
Equal Opportunities:  DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics

We encourage only qualified Ethiopian Nationals to apply. DRC considers all applicants based on merit.

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