Senior Customer Service Officer-Cash

Contact Details
Company : General Job Post Account-16
Company Name/ Contact Person : Zemen Bank
E-Mail : NA
Phone : +251-11-5- 57 58 70 / +251-11-5- 57 51 66 / 251-11
Job Details
Job Title : Senior Customer Service Officer-Cash
Date Posted/Updated : Monday, September 7, 2020
Application Deadline : Thursday, September 17, 2020
Job Type : Full Time
Category : Accounting
Job Code : NA
Description
Zemen Bank
Vacancy Announcement

Position: Senior Customer Service Officer-Cash

Job Summary:
• The purpose of this job is to serve customers and ensuring customer satisfaction with full effort and maximum care; to manage the overall cash activities of the branch/unit as per the cash policy and procedure of the Bank; supervise the provision of efficient, consistent and customer-focused services by customer service officers as per the Bank’s standard.

Location: (For Banking Centers in Shashemene)

How to Apply:
• Interested and qualified applicants are invited to apply in person by attaching their non-returnable application and CV with all credentials to the Bank’s Human Resource Department for Addis Ababa and to respective branches of the Bank for outline Banking Centers within ten working days from the date of this announcement. Only shortlisted candidates will be contacted.
Human Resource Department
Zemen Bank S.C
Address: Kazanchis Abebech Bldg. (Near Radisson Blu Hotel)
Tel: +251-11-5- 57 58 70 / +251-11-5- 57 51 66 / 251-11-5- 57 44 62
Addis Ababa
Ethiopia
Qualifications/Skills
Educational Qualification Required:
• BA in Banking and Finance, Accounting, Management, Business Administration or in related fields.
Minimum Work Experience
• 4 years relevant experience of which 2 years as Customer Service Officer or in equivalent positions.

Additional Skills:
• Basic Computer Application Skills
• Communication skills
• Industry Specific skills (Product and Service)
• Emotional Intelligence
• Data Analysis and presentation skills etc.
Education Level : Bachelor's
Experience : 3-5 years
Location
City : Shashemene
State : Oromiya
Country : Ethiopia
Salary Details
Min. Monthly Salary : Pay Scale
Max. Monthly Salary : Pay Scale
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