About the job

A client of ours in the agriculture sector is seeking a Business Operations Specialist with at least 2 years of relevant experience to work on site in Bahir Dar, Ethiopia. We are looking for a Business Operations Specialist within the Systems Department, who will manage critical systems needed to achieve our scale targets. You will report directly to the Systems Program Associate and will manage a portfolio of projects, including data collection and analytics, program KPIs, large print orders and office IT support. You will directly manage a growing team of staff from three sections.

Responsibilities

• Design and implement improved data systems, including field KPIs, field data reconciliation.
• Enable smooth delivery of tree growing inputs by maintaining critical data rosters for personnel, partners, customers, inputs, and logistics.
• Build our KPIs and reporting capabilities, giving us better visibility into procurement and logistics SLAs.
• Manage casual workers to accomplish short-term projects (large print jobs, data entry, etc.).
• Oversee large print material orders for HQ or field teams, including training materials, marketing sheets, and other materials.
• Partner with our field team to audit our data and processes, identifying fraud and process issues.
• Dotted-line management and support of our IT Support Officer, who reports up to Global IT Operations Team.
• Manage our inventory of IT assets (laptops, tablets, smartphone).
• Work with Global IT Operations team to assess and implement new systems.
• As a key deputy on the Systems team, you’ll be a leader in developing and training our junior staff.
• Advise on Systems department internal processes and best practices.
• Contribute to the department’s yearly objectives and key results.

Qualifications

• 2+ years of experience in a data-heavy systems role, for example: data analyst, logistics, or procurement.
• Experience and advanced skill in data analysis such as Excel or Google Sheets (can build and maintain complex spreadsheets). Knowledge of PowerBI or Stata is a plus.
• Previously worked with resource planning platforms like SAP or Airtable.
• Experience in complex project management with cross-team stakeholders.
• Experience rolling out or implementing new systems. For example, building a new inventory tracking system or data reconciliation process.
• A bachelor’s degree in a related field.
• Language: English and Amharic required.