Front Office Supervisor

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Hotel and Hospitality, Travel and Tourism
Addis Ababa 
Career Level:
Managerial Level (Manager, Supervisor, Director)

Job Description

Vacancy Announcement for Pre-opening Team

Haile Grand Addis is the new opening five-star hotel and the 8th destination of Haile Hotels & Resorts Group located in Addis Ababa about 2 kilometers away from the Israel Embassy in front of Lamberet Square.

Therefore, vacancy announcement was made for a pre-opening team from April 16, 2022, to April 25, 2022, due to our email malfunction we weren’t able to receive applications made before April 21, 2022, for those whose emails have bounced back please send your applications again, and also for those who are interested the vacancy is still open you can send your applications 

Required Number: 2

Terms of Employment: Permanent

Job Requirements

  • A minimum of 3 years of experience  & 2 years in similar or related managerial Position is required
  • Four or Five-star hotel supervisory/ Managerial experience is mandatory
  • Excellent knowledge front office operation, the ability to supervise and ensure efficient and smooth operation to produce excellent guest satisfaction.
  • Experience of motivating and leading a winning team
  • Profound experience in customer service, and excellent working knowledge of preferably IDS
  • Enthusiastic, professional, courteous and welcoming personality.
  • Ability to remain calm whilst under pressure.
  • The ability to deal with people from different cultures and backgrounds.
Educational Qualifications Required 
  • BA Degree in Hotel Management, Hospitality Management, Hotel & Tourism management or related field

Minimum Work Experience Needed

  • 3 years & Above 
Additional skills & Attribute 

  • Ability to lead &  motivate team
  • Managerial skill
  • Leadership skill
  • The ability to deal with guest complaints.
  • An excellent practical knowledge of  Computer skill
  • Positive attitude and excellent communication skill English and Amharic or any other language.
  • Able to work as a team and on a Flexible schedule
  • Pro-activeness and analytical ability
  • Detail Oriented
  • Team player
  • Excellent customer service skill

How to Apply

All eligible candidates are encouraged to submit only their resume  (CV)  and Application letter either in person atLamberet on Marathon Motors Show Room building second floor at the Hotel Project Office or by email address  [email protected]  before May 16/2022. 
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