Ahadu Bank is hiring a Senior Customer Service Officer for District in Addis Ababa. The position is full time, onsite, and requires a bachelor's degree in one of the following fields: BA in Accounting, Accounting & Finance, Banking & Finance, Business Management, Economics, or Management. A minimum of five years of experience is required. Applications close on 23 October 2026.
Requirements
- BA in Accounting, Accounting & Finance, Banking & Finance, Business Management, Economics, Management, or a related field.
- 5 years of experience in the banking industry
- 2 years as a Customer Service Officer II or related position
Main responsibilities
- Driving the overall branch's performance by overseeing customer service, business development, digital banking, and foreign currency earnings
- Manages branch-wide operational activities to ensure efficiency and compliance
- Develops and implements operational plans and budgets
- Leads branch operations, facilities management, and resource allocation
- Monitors performance, identifies risks, and drives operational excellence
- Leads and develops the district team, ensuring achievement of key performance indicators
Skills
- Accounting Principles (GAAP), IFRS and ERP
How to apply
Apply via the following link only
- Phone: +251-11-5-260-795
- Apply online: https://forms.gle/SnQMbJgvM2YWdvvw5