Customer Service Officer (Maker)

Category:
Accounting and Finance, Banking and Insurance
Location:
 
Career Level:
Entry Level (Fresh Graduate)
Employment Type:
Full time
Salary:
As per the Bank's salary scale

Job Description

Customer Service Officer (Maker) for Branches under Adama District

DB/ Vacancy-075/20

Job Summery

The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer inquiries, handle cash and non-cash transactions and all customer requests at the branch.

Job Requirements

Academic & Professional Qualification

Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration

Experience

Zero (0) year of experience

To be permanently assigned after Six (6) months of intensive training.

Required Technical Competency

Understands the basic mechanisms of general financial products and services.

Good knowledge of Bank’s accounting and procedures.

Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.

Excellent command of Microsoft Office applications and good command of the core banking system.

How to Apply

How to Apply

Interested and qualified applicants should apply through ethiojobs.net ( http://ethiojobs.net )

Note:

  • Applicants should specify the vacancy number on the cover letter /application letter and fill all the details on application form from the link below  and shall save in PDF format (mandatory).

Application form for online application.xlsx

  • CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).
All relevant credentials stated on the application form /CV shall be scanned and attached in PDF format (mandatory).
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