CWI Response Officer


Under the direct supervision of Camp and Program Managers, the GBV Response Officer will ensure quality of GBV case management service and psychosocial support to survivors of GBV, adhere GBV guiding principle and follow survivor’s centered-approach. The Response Officer will work to promote multi-sectoral service; health, safety, psychosocial support and justice (where feasible) by support referral networks that enhance a survivor’s ability to receive confidential, safe, and timely services that meets their needs and their best interest in Sheder camp, including supervision and capacity building of Social Workers, support GBV coordination with other partners, and supervise the empowerment activities with women and girls


  • The CWI response officer will participate in GBV rapid assessment, and contribute to the CWI overall intervention strategy based on feedback received from women and girls throughout the response activity engagement.
  • Manage, monitor and supervise GBV related cases strictly adhering to GBV guiding principle.
  • Supervise and capacitate social and community workers to ensure quality case management services provided including age-appropriate specialized support and care for adult women, adolescent and girl child survivors through training, daily mentoring, weekly meeting and applying quarterly case workers knowledge and skills assessment tools.
  • Ensure proper and safe documentation of reported GBV incidences through utilization of GBVIMS consent, case intake, action plan, follow-up plan, client satisfaction tool and other case management forms accurately and appropriately, rigorous follow data protection protocol and confidentiality.
  • Establish coordination with all relevant GBV response service providers and conduct mentoring sessions to service providers (health, legal, protection, psychosocial) in the camp and in the local community to encourage greater communication, collaboration and coordination among partners from protection, health, legal, and psychosocial sectoral.
  • Work with service providers to implement GBV standard operating procedures, and ensure functionality of referral pathway to ensure survivor’s ability to receive confidential, safe, and timely services that meets their needs.
  • Coordinate case management meeting only with service provider involved in its case assistance; actively participate in monthly GBV coordination meetings; and lead GBV safety audit & other assessments as requested.
  • Enhance participation of women and girls in the women’s and girls’ safe space and conduct regular review meetings with women and girls (and safe space steering committee if applicable) to improve safe space activities and response interventions.
  • Assist in GBVIMS database – entering data to camp IR and share quality data monthly to CWI program Manager.
  • Prepare and produce IEC and BCC materials, in collaboration with GBV team, ensuring messages are appropriate for the community and conduct pre-testing before dissemination
  • Provide prevention and response related trainings for incentive workers, community leaders and members, IRC and IPs staff
  • Undertake GBV awareness raising strategies and activities with the support of CWI prevention officer.
  • Develop monthly and weekly activity plans for social workers
  • Develop reports and submit to camp and CWI managers on time
  • Identify supply and logistical needs of GBV program activity and ensure adherence to all relevant IRC logistic policies.
  • Critically identify areas of integration with other sectors of the IRC (Sanitation, child protection, Health and Water program) to maximize women and girls’ inclusion and participation.
  • Ensure prevention monitoring and evaluation tools are used and follow-up the implementation of prevention activities monthly and quarterly work and coordinate with prevention officer in developing monthly reports.
  • Any other duties and responsibilities that can be given by immediate and technical supervisors.

Job Requirements


  • 2/3 years for Masters/ First degree work experience respectively in social work, sociology, Public Health, Women’s Studies, or any other social science related field
  • Related work and field experiences in counseling or social service provision with women and girls.
  • Demonstrated confidence in discussing intimate gender and sexuality issues.
  • Able to maintain GBV and protection principle at all times and experience on direct service delivery with GBV survivors
  • Fluency in English, and Somalia
  • Ability to use MS office, excel, email and PowerPoint applications very well
  • Knowledge counseling is advantageous
  • NGO experience is a plus
  • Strong organizational and interpersonal skills
  • Able to organize, maintain composure and prioritize work, able to coordinate multiple tasks and maintain attention to details

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