Monitoring, Evaluation, Accountability and Learning (MEAL…

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Business Development
Career Level:
Senior Level (5+ years experience)
Employment Type:
Full time

Job Description

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.  

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

 The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the  Inter Agency Misconduct Disclosure Scheme .  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.


Since the early 1970s, we have been working to address the underlying causes of poverty and marginalization by focusing on developing sustainable livelihoods, providing water and sanitation, agriculture, climate research, gender, and humanitarian issues.                                                                                           

Job details


TEAM: Progamme  

LOCATION: Gambella Region, Ethiopia

CONTRACT TYPE: Fixed Term contract for 1 year with possibility of contract extension

GRADE: C2, National                                                       

JOB FAMILY:  Programme

SALARY: As per the Oxfam benefit package

HOURS: 37.5 per week


We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. This is a full-time role; however, Oxfam offers various flexible arrangements which candidates can discuss with the Recruiting Manager at the interview stage


The Programme Quality Team (PQT) will be accountable for ensuring that programme design, management, monitoring, review, evaluation and reporting processes meet Oxfam Minimum Standards for Programming and CAMSA guidelines. The team will include monitoring and evaluation and ensure compliance with all external and internal (to Oxfam) quality and contractual obligations of Oxfam in Ethiopia may have. PQT will occasionally constitute an Internal Audit Team to assess and rate country compliance with internal standards, systems and procedures.


The MEAL Coordinator is responsible to lead MEAL functions in Gambella Refugee Response Coordination office including methodological design, preparing data collection tools, lead data collection, data cleaning and data analysis and reporting MEAL activities, design and coordinate MEAL capacity building plans and ensure program quality as per Oxfam program quality standard, Core Humanitarian Standards as well as CAMSA minimum requirement and work closely with the filed programme teams, PQL team at Addis level, Other INGOs, partners and other local agencies and key line-local Government officials.

This role The MEAL Coordinator is also responsible for developing and coordinating the implementation of comprehensive MEAL system to enhance our ability to demonstrate the impact of our long-term development programme needs and humanitarian response in Gambella region for both refugee and host community response programs.


Refugee Response Programme Manager


MEAL Officer and MEAL Assistants at field level




Specific duties include, but not limited to:

  MEAL system development and make functional

  • Support Oxfam refugee response programmes, projects, and consortium members in the development of a program Monitoring, Evaluation, Accountability & Learning (MEAL) framework with indicators for output, outcome and impact and, support the development of a strategy that informs effective programme delivery by relevant program staff in Gambella
  • Provide MEAL technical support including MEAL activity plan, methodological design, need assessments, baseline, post distribution monitoring, evaluations and performance data collection for all Oxfam projects in Gambella field office,
  • Work closely with Addis Ababa MEAL team and develop MEAL tools and MEAL activities for new projects and programs.
  • Timely plan, initiate, lead and coordinate different evaluations, assessments and surveys including KAP surveys/PDMs and Baseline/End line surveys in line with Oxfam Policies and standards.
  • Support the design and development of innovative tools, apps, templates and resources for effective programme monitoring and reporting.
  • In consultation with Program Manager, MEAL team, EFSL, WASH, Gender and Protection technical team leaders and other program team, develop evaluation design, including specification of the necessary staff and resources to conduct the evaluation.
  • Monitors supervise and coordinate baselines, assessment, evaluations and select and recruit experience enumerators for data collection.

Manage, coordinate and strengthen the data management, data analysis, reporting and information use system of projects

  • Compile and review different internal reports, including monthly humanitarian programme progress report, Oxfam Annual output reporting, annual ChSA report, etc and submit to the Program Quality and Learning Manager.
  • Support the Consortium members MEAL teams and the Oxfam Gambella Refugee response programme Manager in preparing donor reports, monthly, quarter and other periodic reports in line with the reporting schedule and MEAL Framework.
  • Support the Consortium members MEAL teams in developing/reviewing log frame/result framework, MEAL plan and Indicator Performance Reporting Table (IPTT) of the project(s) and preparing & submit the IPTT report monthly.
  • Support the Consortium members MEAL teams in compiling & reporting total number of beneficiaries reached as per their respective guidelines.
  • Work with the Consortium members MEAL team in documenting best practices in line with the ECHO communication and visibility guidelines
  • Work closely with Addis Ababa MEAL team including PQL Manager, Snr. MEAL officer, MEAL officer and establish and implement digital and offline database system
  • Lead and supervise field data collection, data cleaning and analysis for program managers and team leaders and produce report together with sector technical team.
  • Review, revise and update all survey and evaluation reports and ensure data quality including timeliness, relevance, accuracy, completeness and consistency of all program data in the Gambella field office.
  • Review and standardize data collectors training to ensure high quality data collection
  • Support the consortium members in the collection of good quality monitoring data in a timely manner and collate/organize data received for reporting and ensure compliance with donor guidelines like for example for ECHO projects as per the guidelines and protocols of ECHO.
  • Management and updating central database of KAP surveys end-term results and learning from reflection workshops, learning reviews and evaluations

  Capacity Building, Networking and Representation

  • Participate in the selection and recruitment of field office MEAL officers and MEAL Assistant and train field MEAL team on Oxfam CAMSA, MEAL frameworks, tools, data collection, analysis and reporting.
  • In consultation and collaboration with PQL Manager and MEAL Coordinators, build capacity of staff through training to ensure adoption of new data monitoring tools and quality of data collected.
  • Attending Coordination forums that includes humanitarian accountability
  • Facilitate capacity building for field program staff to enable them monitor and evaluate their own efforts, gather relevant data and produce required progress reports
  • Provide Technical support and training on MEAL to consortium members MEAL officers (s) and Staff with support from their respective MEAL managers.
  • Ensure effective common understanding between Oxfam and Consortium members on MEAL objectives and frameworks and organize orientation / workshops / training
  • Support Consortium members MEAL in undertaking trainings needs assessment and organizing MEAL trainings/Inductions as per the ECHO policies.
  • Lead the current ECHO Consortium MEAL Technical Working Group (TWG) and follow up the MEAL activities that need to be undertaken at consortium level.

Program Quality, Learning and Accountability

  • Work closely with Program Manager, MEAL officers and MEAL Assistants and implement beneficiary compliance and feedback mechanism, collect beneficiary complaints and feedback and communicate with field team.
  • Collect and share monthly monitoring and accountability reports
  • Assist Program Manager and co-facilitate quarterly after-action review including learning and reflection events, stakeholder consultation and proved feedback to program management team.
  • Support the team in the delivery of learning and reflection workshops and other programmatic learning processes and products
  • Collecting best practices, case studies which demonstrate qualitative and quantitative changes over the period.
  • Support the setup of a complaint and response mechanism based on the refugee and host community contexts,
  • Assure that ICT is used in Beneficiary registration and Data collection in line with the Project MEAL framework.
  • Support robust data collection, storage and dissemination for wider learning across teams (intranet, communities-of-practice, mobile-based application, M&E management information system and e-learning platforms)
  • Promote the usage of current tools and services for collecting and monitoring data of programmes using Management Information System, quality programming framework with existing indicators, trackers and targets.
  • Promote and support monitoring, analysis and learning from assessments of internal standards (Quality Framework) and Core Humanitarian Standards, accountability and transparency standards, protection minimum standards, and others.
  • Work with the Consortium members’ refugee response teams to develop a culture of programme quality and knowledge-driven programming, providing support to management for evidence-based decision-making processes.
  • Facilitate the input of all relevant teams and staff members into programme design process.
  • Lead the implementation of the complaints and response mechanism in the area and support capacity building in line with the accountability action plan.
  • Support consortium members internal reporting and ensure that good quality data is presented for report writing including donor/ECHO reports.
  • Ensure that all MEAL work is carried out in a way that is sensitive to gender and protection issues.
  • Maintaining evaluation, research and learning repositories
  • Liaising with all other staff and actors in Gambella operation for improved coordination and learning.
  • Ensuring that Oxfam programmes are implemented in a consultative, participative and gender sensitive way
  • Undertaking any other reasonable duty and tasks that may from time to time be requested by line manager and team members consistent with the nature of the job and level of responsibility
  • Other duties as assigned by the Program Manager, and the Program Quality & Learning Manager


  • Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of gender justice and women's rights (click here).
  • Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff safety health and wellbeing principles.
  • The post holder expected to be familiar with and abide by the Core Humanitarian Standards (CHS), NGO/Red Cross Code of Conduct, the People in Aid Code, Oxfam International procedures and other regulatory codes (e.g. InterAction Field Co-operation Protocol; including safeguarding.
  • Depending on the situation, the post holder may be asked to perform other tasks as requested by the Manager.

Job Requirements

Person specification

Most importantly, every individual at Oxfam GB needs to be able to:


Our Values

  • Equality : We believe everyone has the right to be treated fairly and to have the same rights and opportunities.
  • Empowerment : We acknowledge and seek to expand people’s agency over their lives and the decisions that impact them.
  • Solidarity : We join hands, support, and collaborate across boundaries in working towards a just and sustainable world.
  • Inclusiveness : We embrace diversity and difference and value the perspectives and contributions of all people and communities in their fight against poverty and injustice.
  • Accountability : We take responsibility for our actions and inaction and hold ourselves accountable to the people we work with and for.
  • Courage : We speak truth to power and act with conviction on the justice of our causes.


1. Be committed to equal opportunities: demonstrating sensitivity to culture differences and gender equality.

2. Be willing to learn and apply gender mainstreaming, women’s rights, and diversity and inclusion across all aspects of your work.


3. Be committed to undertaking Oxfam’s safeguarding training and adhering to relevant policies, to ensure all people who come into Oxfam are as safe as possible.

Ensure you actively ADOPT OXFAM’S FEMINIST LEADERSHIP APPROACH and applying the principles and twelve practices in your work. Read more about this here:

For this role, we have selected two of the most relevant feminist Leadership practices for this role (which you can read more about here .

1 Self-Awareness

2 Mutual accountability

3 Strategic Thinking and Judgment

SKILS, Experience, Knowledge & Competencies


  • MSc or BSc Degree from a recognized university/collage in Economics, Development studies, Statistics/Management or any other related areas that can bring added value to the job
  • Minimum 6-7 years of proven ability & experience in programme monitoring, evaluation, accountability & learning (MEAL) preferably in Gambella refugees’ response programmes and local contexts in Ethiopia
  • Knowledge and practice of SAFE programming and international standards like Core Humanitarian Standards (CHS), SPHERE, LEGS etc.
  • Experience of working effectively within a large international agency including, in refugee response setting, previous experience with ECHO & UNHCR projects would be an added advantage
  • Research background and knowledge of statistical packages (SPSS or STATA)
  • Good understanding of WASH and EFSVL programming in refugee response programming
  • Prior experience training/accompanying/learning in the field.
  • Experience leading strategy development and implementation monitoring in collaboration with staff
  • Proven ability to synthesize and distil information from a variety of sources, to draw lessons from project documentation
  • Proven experience in gender analysis and integrating gender and safe programming(protection) into programmes;
  • Ability to work well under pressure and in response to changing needs and ability to travel and to work in difficult circumstances.
  • Excellent computer skills and ability to work in a challenging and dynamic context
  • Excellent English writing skills and strong analytical and strategic thinking skills.
  • Fluency in English is essential and ability to communicate in Local language would be an added advantage


  • Fluency in English is essential and ability to communicate in Local language would be an added advantage

How to Apply

As part of your online application, please upload your up-to-date CV and a covering letter explaining your suitability against the essential criteria in the job profile through or using Oxfam's internal /External application portal: /  or   on or before August 07, 2022.


Your application will be shortlisted based on your CV and your responses to the above questions. You need not comment on your suitability against the essential criteria in the job profile.

Only shortlisted candidates will be contacted.

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