Program Support Officer PDQI

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Duty Station: Addis Ababa


Coordinate and discharge various program support functions of the Deputy Country Director (DCD) PDQI. As appropriate she/he will also support directors and heads of functions operating under DCD- PDQI.


Reports to:   DCD PDQI

Dimensions:  Save the Children works in all regions in Ethiopia with a current staff complement of approximately 1,700 staff and current expenditure of approximately $80+ million each year.

Staff directly reporting to this post:  None


Reports to:  New Business Development Advisor

Dimensions:  Save the Children works in 8 regions in Ethiopia with a current staff of approximately 1,600 and annual expenditure of approximately $80 million.

Staff directly reporting to this post:  None

Duties and Responsibilities:

  • Manage, track and update the DCD PDQI on plans and progresses of the department by applying   systematic and automatized tools
  • Manage calendars of the department in general and DCD PDQI in particular including tracking of actions and deliverables
  • Serve as secretariat for Senior PDQI leadership team which involves management of meeting calendars, documentation and sharing high quality minutes, tracking, updating and reporting of measures taken
  • Upon the direction of the DCD PDQI organise demand driven meetings with internal and external teams/stakeholders, document, share, track and update major actions
  • Support the DCD PDQI and directors of the department as appropriate in initiating, processing and tracking various, HR, operations and administrative matters and issues
  • Support in compilation/production of high quality program and related reports/documents through provision of quality writing and editorial assistance – using smart visual tools

Undertake other activities as assigned by her line manager

SKILLS AND BEHAVIOURS (our Values in Practice)


§  Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values

§  Holds suppliers accountable to deliver on their responsibilities


§  Sets ambitious and challenging goals for themselves and takes responsibility for their own personal development

§  Widely shares their personal vision for Save the Children, engages and motivates others

§  Future orientated, thinks strategically and on a global scale


§  Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters

§  Values diversity and different people’s perspectives, able to work cross-culturally.


§  Develops and encourages new and innovative solutions

§  Cuts away bureaucracy and encourages an entrepreneurial approach


§  Honest, encourages openness and transparency, builds trust and confidence

§  Displays consistent excellent judgement

Job Requirements


Experience and Skills: 

  • Minimum BA Degree in international development, international relations, social science, business, or a related field.
  • A minimum of 5 years related experience in proposal / new business development in an NGO or similar environment, preferably including experience-developing programs for children.
  • Demonstrated experience working across the full project management cycle.
  • Practical proposal writing management experience for donors such ECHO, BHA, UNOCHA, UNHCR, BPRM, GAC, GFFO etc. Experience working on large proposals in a consortium is a plus.
  • Excellent writing skills
  • Proven ability to track, manage and represent large and diverse funding portfolios
  • Excellent analytical, organization, communication and management skills. Must have attention to detail and ability to multi-task
  • Experience in Save the Children’s priority sectors: Heath, Nutrition, Education, WASH, FS/L, Child Protection, Child Rights Governance, Migration in development and/or emergencies
  • Highly self-motivated and energetic, with a go getter attitude and the resourcefulness to solve problems effectively
  • Ability to provide support and training to staff and partners on donor requirements
  • Knowledge on project design methods and tools (including assessments, logical frameworks, and work planning) and strong appreciation for innovation and partnership as part of project development
  • Good analytical skills with ability to positively influence cross departmental and cross sector working, and ability to work both independently and as well as a team player
  • Strong results orientation, with ability to meet deadlines and produce high-quality products
  • Positive attitude and willingness to learn and work in a context of people with various ethnic and religious backgrounds

§  Ability and willingness to change work practices and hours, and work with proposal development teams to meet deadlines

§  Ability to work well in an emergency setting and prioritize among competing, tight deadlines

§  Strong interpersonal and communication skills with the ability to express ideas and concepts clearly and persuasively with internal and external stakeholders

  • Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches

Skills and Experience:


Technical competencies:

·       Ensures linkages across portfolio ensuring quality and coherence of MEAL systems and evidence gathering

·       Manages resources and capacities to develop and maintain quality MEAL systems

·       Facilitates strategic alignment of data to global priorities

Generic Competencies

·       Child Rights: Promotes an enabling environment for participation, and accountability to children

·       Be the Innovator: Promotes innovation to find new and better approaches to driving progress for children

Deliver Results at Scale: Promotes a clear focus on impact in a project and programme design, management, and oversight

Generic Competencies

  • Being the Voice of Children: Promotes evidence-based policy and public engagement that includes the voices of children and their communities
  • Advancing Equality & Inclusion: Displays a commitment to ensuring everything we do considers the most deprived and marginalised children and adolescent
  • Building & Strengthening Partnerships: Promotes working with diverse partners as critical to delivery

Child Rights: Promotes the rights of children in own work and in work with colleagues and peerS,

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with SCI’s global Diversity, Equity and Inclusion and Gender Equality Policies, supported by relevant procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff:

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.

Health and Safety

The role holder is required to carry out the duties in accordance with SC Health and Safety policies and procedures.

We offer a competitive package in the context of the sector. The duty station of the position holder will be in Addis Ababa This role is offered on the basis of national terms and conditions only.

The Organizatio n
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realize the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:
• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

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