REACH Deputy Country Coordinator (Ethiopia, Kenya, Somalia)

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REACH was born in 2010 as a joint initiative of two International NGOs  and the United Nations Institute for Training and Research (UNITAR) Operational Satellite Applications Programme. REACH’s purpose is to promote and facilitate the development of information products that enhance the humanitarian community’s decision making and planning capacity for emergency, reconstruction and development contexts, supporting and working within the framework of the humanitarian reform process. REACH facilitates information management for aid actors through three complementary services: (a) need and situation assessments facilitated by REACH teams; (b) situation analysis using satellite imagery; (c) provision of related database and (web)-mapping facilities and expertise.

IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote-sensing. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows particularly IMPACT to benefit from ACTED’s operational support on its fields of intervention.

ACTED is a French humanitarian NGO, founded in 1993, which supports vulnerable populations, affected by humanitarian crises worldwide. ACTED provides continued support to vulnerable communities by ensuring the sustainability of post-crisis interventions and engaging long-term challenges facing our target populations, in order to break the poverty cycle, foster development and reduce vulnerability to disasters. Their interventions seek to cover the multiple aspects of humanitarian and development crises through a multidisciplinary approach which is both global and local, and adapted to each context. Their 3,300 staff is committed in to responding to emergencies worldwide, to supporting recovery and rehabilitation, towards sustainable development.

We are currently looking for a REACH Deputy Country Coordinator to oversee Programmes for the REACH Kenya, Somalia and Ethiopia missions. The position is based in Nairobi, Kenya with regular travel in the region specifically to Addis Ababa and Hargeisa.

Supervisor:  REACH Country Coordinator

Title : REACH Deputy Country Coordinator

Location:  Nairobi, Kenya

Contract duration:  1 year

Start date:  ASAP


IMPACT has been operating in Somalia since 2012, Kenya since 2016 and has recently restarted its Ethiopian mission to respond to the ongoing crisis in Tigray. The Kenya, Somalia and Ethiopia programme uses a regional structure unlike in other countries IMPACT operates which requires an understanding of three quite different contexts.

Our work in Kenya is concentrated on the refugee camps and ensuring accurate information on humanitarian need is available for NGOs to target services effectively. This is especially critical now as the government and UNHCR have announced a roadmap to closure.

The team is Somalia is much larger and has multiple research cycles including two large scale national assessments (Joint Multi-Cluster Needs Assessment and Detailed Site Assessment) as well as a number of other smaller assessments all aimed at providing intersectoral analysis of the response. In addition there is a cash and markets team which provide third party monitoring to the largest cash consortium in Somalia and Joint Market monitoring for the Shelter, NFI and WASH clusters. This response is extremely protracted and therefore there is a focus on building the capacity of local institutions and government and durable solutions for IDPs.

In Ethiopia we have two large scale teams. One, the humanitarian situation monitoring team is responding to an immediate and acute crisis in Tigray with a focus on food security. This team aims to provide much needed information on food security and other multisectoral needs to ensure that programming can be effectively targeted and access advocated for. Our other team is working nationally to provide market monitoring analysis of the country to ensure that cash programming can be targeted effectively.


REACH is currently recruiting for a Deputy Country Coordinator (DCC) to, under the supervision of the REACH Country Coordinator, oversee the programme development and programme management of all REACH country projects across Somalia and Ethiopia, with occasional cover for Kenya. The role will involve oversight of all REACH Somalia and Ethiopia research cycles (projects), line management of and project management support to the focal points of all REACH research units and teams (Research Managers and/or Senior Assessment staff), project and grants development and management, including liaison with and reporting to donors, human resource management (recruitment and staff welfare), external engagement (representation, partnership development and maintenance), strategy development, through contextual understanding both of the crisis and the coordination structure, as well as upholding team morale. Kenya research cycles will fall under the same portfolio management processes, but the Kenya research manager will report directly to the country coordinator.

The position will be based in Nairobi, Kenya with regular travel in the region.


1.   Oversight of all REACH research cycles (projects) and team management (Somalia and Ethiopia)

· Line manages all focal points of research units and teams (Research Managers and/or Senior Assessment staff);

· Ensure that focal points of research units and teams are provided the programme management training, support, and resources required to effectively and independently manage their research cycles. This includes:

o regular follow-up and check-ins to project plan and identify any challenges or bottlenecks;

o supporting in building and maintaining external relationships as relevant;

o supporting project focal points as line-managers in developing strong and healthy teams, and maintaining staff welfare;

· Oversee that research cycles and associated datasets are conducted in a timely manner, to IMPACT quality standards, and disseminated to relevant stakeholders, in line with the REACH country strategy and information needs of humanitarian actors;

· Review REACH information products in coordination, to ensure that products are of high quality, user- friendly, and effectively inform target audiences, before being sent to IMPACT HQ for validation;

· Together with the Country Coordinator, ensure that all team members and hubs are kept up-to-date on key activities, plans, and achievements. Work with the country coordinator on establishing regional processes specifically the regional squad model.

· Together with the rest of the SMT, ensuring a good work environment and taking active steps to ensure staff welfare. This will include building strong professional relationship, having good visibility of issues in teams through regular check-ins, as well as maintaining a professional and supportive tone in the office.

2. Grants development and management

· Under the supervision of the Country Coordinator and with support from project focal points, lead in the development of proposals;

· Lead on donor reporting, including tracking of deadlines, delegation, and follow-up of tasks to project focal points, review, and writing of reports;

· Maintain REACH’s relationships with its existing donors through regular meetings to brief on project progress, key developments in the context and coordination structure, findings from assessments, concerns with regards to information gaps, as well as development of new grants as needed;

· Under the supervision of the Country Coordinator, support with the creation of a fundraising strategy through strengthened engagement with new donors and partners.

3. Operational oversight (financial, logistical, staff capacity, team structure)

· Together with the Country Coordinator, support the REACH Operations Support Manager in budget follow- up, mainly through expense forecasting together with focal points of research units and teams;

· Follow established processes to manage operational spending, particularly staff allocation tables and enumerator allocation tracking sheets. This will include seeking to improve processes and also identify opportunities for strategic expansion of projects and coverage;

· Support with training focal points of research units and teams how to conduct expense forecasting and to engage in budget follow up;

· Together with the FLATs team ensure logistics, financial, administration, security, and HR processes have been appropriately implemented and coordinated with the relevant ACTED departments;

· Together with the focal points, identify and address capacity issues across focal points of research units and teams and put in place mitigation measures should capacity issues arise.

4. Human Resource Management (recruitment and staff welfare)

· Together with the Country Coordinator, identify needs for staff recruitment;

· Drafting of ToRs together with the SMT, liaison with HR at IMPACT Headquarters, conducting interviews, or supporting focal points to conduct strong interviews;

· Together with the Country Coordinator, ensure that appraisals, contract renewals, and recruitments is done in timely manner to minimize gaps on the team;

· Conduct regular check-ins with focal points of research units and teams, as well as with those managed by project focal points, to identify skills and interests on the team, as well as issues influencing team welfare;

· Together with the Country Coordinator, maintain team morale, a strong team spirit, and monitor staff welfare.

5. External engagement (donor engagement, external representation, advocacy, partnership development and maintenance)

· Under the supervision of the Country Coordinator, ensure that REACH maintains its strong relationships and position as a key information actor in the two responses through regular engagement with representatives within the countries coordination structures, key NGO forums, and other IM actors;

· Together with the Country Coordinator and project focal points when relevant, identify, develop and maintain partnerships with relevant actors, such as other donors, OCHA, and representatives of relevant NGO forums;

· Support the Country Coordinator in REACH advocacy work; largely revolving around raising awareness of key findings with regards to the humanitarian situation in Ethiopia and Somalia and situating these within wider conversations in the responses, in order to ensure that key findings are heard and used to inform response strategies and implementation, and that the response is based on reliable information;

· Represent REACH and present findings at relevant key platforms/meetings.

6. Support in the development and implementation of the REACH Regional Strategy

· Closely follow the social, economic, and political situation in the region as well as humanitarian coordination developments and key issues in the humanitarian response;

· Together with the rest of the SMT, regularly review REACH information products for relevance, user- friendliness, effectiveness, timeliness and to ensure that they sufficiently inform the target audience;

· Together with the Country Coordinator, lead on strategy development and implementation across research units, through conversations with external actors, context monitoring, and conversations with focal points;

· Ensure that focal points of research units/teams are trained and able to situate their projects within the wider regional context and support them in thinking strategically about their project.


The REACH DCC will maintain the strictest confidentiality on all data collected and related processes. He/she will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT.


The staff member is responsible for ensuring that all relations with the communities we work are conducted in a respectful and consultative manner. Due attention must be paid to ensuring that communities are adequately consulted and informed about REACH programme objectives, activities, beneficiary selection criteria, and methodologies. This is the responsibility of every REACH staff member.


· Excellent academic qualifications, including a Master degree in relevant discipline required;

· At least 5 years of relevant working experience in humanitarian, development or related settings, including at least 2.5 years in a programme management role;

· Excellent team management, coordination, organisational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritise;

· Experience with external engagement (donors, partners and other key stakeholders) required;

· Familiarity with the humanitarian coordination system required;

· Excellent communication and drafting skills required for effective reporting;

· Understanding of processes involved in conducting assessments required;

· Excellent analytical skills required;

· Experience managing multiple budgets required;

· Ability to work independently and manage people remotely required;

· Demonstrable ability to work under pressure and meet competing deadlines required;

· Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment required;

· Good understanding of the Somalia or Ethiopian

· + context – past experience in the region is desirable;

· Fluency in English required;

· A sense of curiosity, the drive to improve the humanitarian sector, and ability to see the big picture.


  • Salary defined by the IMPACT salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus
  • Additional monthly living allowance
  • Free food and lodging provided at the organisation’s guesthouse/or housing allowance (depending on contract length and country of assignment)
  • Transportation costs covered, including additional return ticket + luggage allowance
  • Provision of medical, life, and repatriation insurance + retirement package

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