WASH Technical Officer – Hygiene Promotion (National Position)


All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Roles & Responsibilities:

General responsibilities:

  • Ensure compliance with NRC policies, guidelines and standards
  • Ensure compliance with WASH strategy, tools, handbooks, guidelines and standards
  • WASH specific technical responsibility for implementation of hygiene and sanitation activities
  • WASH specific technical responsibility for tracking of financial expenditures for hygiene promotion activities
  • WASH specific technical responsibility for the quality control and monitoring of project activities
  • WASH specific technical responsibility for project documentation of technical activities of WASH project(s)
  • Provide specific technical support and capacity building towards project staff
  • Provide specific technical analysis and feedback to NRC representatives in coordination forums
  • Assess, promote and document ideas for technical improvement and further program development options
  • Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
  • Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific responsibilities:

  • Plan and carry out needs assessments, baseline studies and periodic studies, and feedback findings to the stakeholders.
  • Use participatory approaches as a far as possible throughout the programme cycle, in training, and in the use of tool kits and other materials.
  • Ensure cross-cutting issues are incorporated into the WASH programming
  • Promote safe WASH practices, including appropriate use and maintenance of WASH facilities and services
  • Facilitate appropriate community involvement in the design and delivery of essential WASH services and facilities.
  • Supervise WASH activities in line with relevant standards, codes of conduct, and humanitarian principles.
  • Travel regularly to all the NRC implementation sites assessing adherence to set hygiene standards and M&E procedures.
  • Assist the WASH PC in development of rapid response and contingency plans.
  • Assess and advise on capacity building needs within the team to ensure effective developments of the quality standards for the WASH activities.
  • Support the WASH PC in ensuring implementation of the complaints mechanism and ensure feedback is timely to the beneficiaries.
  • Help identify needs for non-food items relevant to hygiene, participate in the choice of items, targeting strategy, promotion of effective use, and post-distribution monitoring.
  • Produce at least one case study per year of the best practices in WASH programming

Job Requirements

Qualifications and Competences:

Generic professional competencies:

  • Technical background in Public Health. First degree or postgraduate diploma in Environmental Health or similar relevant discipline.
  • At least 3 years’ experience in similar position or related field.
  • Experience from working as a WASH Project Officer in a humanitarian/recovery context
  • Experience in implementation of both software and hardware components of WASH activities
  • Previous experience from working in complex and volatile contexts
  • Expertise in WASH programming and integration with nutrition and health sectors
  • Documented results related to the position’s responsibilities
  • Fluency in English, both written and verbal

Context/ Specific skills, knowledge and experience:

  • Knowledge of the context in SNNP/Oromia regions
  • Knowledge of the local language; Gedeo, Oromifa and Amharic
  • Experience with start-up, exit or similar

Behavioral & Personal Competencies:

  • Planning and delivering results
  • Working with people
  • Communicating with impact and respect
  • Handling insecure environments

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