Trainee Junior Customer Service Officer

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KebronHill Micro finance Institute S.C is hiring a Trainee Junior Customer Service Officer in Addis Ababa. The role requires a diploma in management, business administration, economics, accounting, finance, or marketing and no experience is required. Applications close on 9 November 2026.

Requirements

  • Excellent customer service orientation.
  • Analytical skills for financial data interpretation.
  • Good knowledge in economic and financial topics

Main responsibilities

  • Support in the design and execution of market research and client survey activities.
  • Proactively identify and solicit new loan accounts in alignment with periodic performance targets outlined in the branch business plan.
  • Lead and participate in marketing campaigns aimed at attracting new clients and expanding the branch’s outreach.
  • Provide clear and informative orientations to prospective clients regarding KebronHill MFI’s financial products and services.

How to apply

[email protected]

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