Customer Development Assistant

Contact Details
Company : On Point Management Solutions
Company Name/ Contact Person : Repi-Wilmar
E-Mail : [email protected]
Phone :
Job Details
Job Title : Customer Development Assistant
Date Posted/Updated : Thursday, September 10, 2020
Application Deadline : Friday, September 18, 2020
Job Type : Full Time
Category : Sales/Marketing/Advertising
Job Code :
Description
On behalf of our clients, Repi-Wilmar, we are looking for a dynamic & enthusiastic Customer Development Assistant candidate.

About the company
Follow the link below to learn about the company
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Job Title: Customer Development Assistant
Location: Addis Ababa
Career Level: Junior Level (2 to 3 years’ experience)
Employment Type: Full time

ROLE AND RESPONSIBILITIES
? Planning
• Build the joint business plan with accounts
• Build and accurately forecast and achieve the account (s) results and plan growth drivers accordingly
• Plan for turnover, Market Share, and Profit of Customers
• Build the action plan to implement the channel strategy and ensure that execution at a store level
• Act as the expert of the account (s) to feed a retailer-centric account planning process which will ensure alignment in business plans
• Implements 4P's (product, placement, promotion, and pricing) business tactics that align with brand strategies and meet customer needs
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
? Collaboration
• Collaborating with Customers to accelerate category growth (volume & value)
• Contribute to the commercial vision by sharing account perspective, risks, and opportunities
• Liaise between the customer and internal teams
• Developing and leveraging relationships with key influencer and decision-makers in assigned stores, markets, and regions
• Execute sales calls with customers on behalf of clients within the designated accounts
• Monitor customer sales, pricing, rebates, and deductions on behalf of the client
• Build, maintain, and create strong customer relationships with new and existing clients
• Work with the sales and marketing team members dedicated to the same client account to ensure open communication and that you are meeting client needs
? Reporting
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• complete accurate and timely paperwork, reports, recaps, itineraries, timesheets, expense reports, etc
? Personal Qualities
• Strategic thinking, holistic view
• Results driven, excelling performance hunger and ambitions
• Strong negotiations skills.
• Skillful managing data, transforming insights into action, and making things happen
• Proven listening skills, humble personality
? Personal characters
• Prospecting Skills
• Teamwork
• Planning
• Build Relationships
• People Skills
• Initiative
• Emphasize Excellence
• Manage Multiple Projects
• Attention to Detail

How to Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV and application letter quoting the job title on the email subject (Customer Development Assistant) to [email protected] before 18th September 2020.
Kindly indicate current/last salary on your CV/email
Qualifications/Skills
Job Requirement / Qualification
• Bachelor's degree in Business, Marketing,
• 2-3 years of professional experience in inside sales, sales, or sales support, including experience in the FMCG industry
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent negotiation and problem-solving skills required
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
• Excellent customer service orientation
Education Level : Bachelor's
Experience : 1-3 years
Location
City : Addis Ababa
State : Addis Ababa
Country : Ethiopia
Salary Details
Min. Monthly Salary : Negotiable
Max. Monthly Salary : Negotiable
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