Customer Service Clerk

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Category:
Accounting and Finance, Banking and Insurance, Business and Administration
Location:
 
Career Level:
Junior Level (1+ - 2 years experience)
Employment Type:
Full time
Salary:
As per the Bank`s attractive salary scale

Job Description

Customer Service Clerk

DB/ Vacancy ­-090/22

Job Summary

The Customer Service Clerk is responsible to make front office customer service support at branch. S/he will handle account maintenance, payment and collection transactions and respond to customer inquiries, handle cash and non-cash transactions and all customer requests at branch.

Job Requirements

Academic & Professional Qualification

·         Diploma/ level IV in a business related field e.g. Accounting, Management, Business Administration, Marketing Management or any other equivalent field.

·         COC certified

·         Certificate in Basic Computer skill.  

Experience

·         One year on service sector.

Required Technical Competency

Ø  Understands the basic financial products and services.

Ø  Good knowledge of Bank accounting and procedures.

Ø  Ability to respond to client inquiries and have the capability of advising and resolving most issues and requests.

Ø  Excellent command of Microsoft Office applications

  Age:- Not more than 25 years of age

How to Apply

1. Interested and qualified applicants should apply through 

https://forms.office.com/Pages/ResponsePage.aspx?id=beiahVyoYU60Iqj2TsjDW4jw3ZKRnaxBtKmvyXD88cZUQUcxOEtJQUJISERaTUJOUUVaT1lERVpRRSQlQCNjPTEu

2.   Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.

3.   Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).

3. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (* mandatory ).

NB. *Applicants who do not have ethiojobs account need to register using personal email account

for any support please contact via 0115-18-03-55

* CV‘s shall not be more than 3 pages and saved in PDF format (mandatory

NB: - Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.

 

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