Gift Business Group is hiring a Customer Service and Marketing Manager in Addis Ababa. The role requires a bachelor's degree in Marketing Management or Management and at least five years of experience. Applications close on 4 November 2026.
Nice to have
- At least 2 years in supervisory or managerial position
- Master's degree is an added advantage
- Experience in real estate, property management, facility management, commercial leasing, customer relationship management, or service-oriented businesses is highly desirable
Main responsibilities
- Establish and maintain strong relationships with property owners, tenants, and other stakeholders
- Oversee customer inquiries, complaints, requests, and service issues, ensuring timely resolution and effective follow-up
- Develop and implement marketing plans to promote the company's property management services
- Identify new business opportunities, attract potential property owners and clients, and expand the company's property management portfolio
- Monitor customer feedback and service performance, identify gaps, and recommend improvements
Skills
- Data analysis and market trend interpretation