Microsoft Dynamics 365 CRM Consultant at AltaSoft Software Solutions

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  • Company: AltaSoft Software Solutions
  • Location: Ethiopia
  • State: Addis Ababa Jobs
  • Job type: Full-Time
  • Job category: IT/Telecom Jobs in Ethiopia
Job Description

AltaSoftAltaSoft Software Solutions SRL is a low-cost and high-quality software development & outsource company. AltaSoft is focussed on near shoring. With our teams in Romania and Russia we can assure the highest quality of software developers for you.

Reports To:  Microsoft Dynamics 365 CRM Lead

Location:  Bucharest, remote

Contract Type:  Full-Time / Contractor

Job Summary

Microsoft Dynamics CRM Functional Consultant to join large Microsoft Dynamics CRM projects. The Dynamics CRM Functional Consultant will be responsible for reviewing client business processes, re-engineering the client’s processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.

Role :
  • Interact with prospects / clients to understand business requirements and document the same
  • Demonstrate MSCRM solution capabilities to the client
  • Conduct business process analysis and create Fit/Gap report
  • Create Solution design to address client business, interface and performance requirements
  • Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations
  • Create functional requirement and functional design for customizations
  • Create estimates for implementation tasks
  • Provide MS Dynamics SME expertise to client and mentor team members
  • Data migration (Data mapping) from external systems into MS CRM
  • Conduct solution testing and assist with user acceptance testing
  • Conduct user and administrator training
Responsibilities:
  • Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team in drafting statements of work to include estimation of effort/cost.
  • Provide input and advice regarding Microsoft Dynamics 365/CRM 2015/2016 capabilities, functions and features to clients and prospects.
  • Conduct hands-on implementation, configuration and development of the various components of Microsoft Dynamics 365/CRM 2015/2016.
  • Build positive client relationships by developing an understanding of the client’s business processes.
  • Develop analytical and insightful recommendations to meet deliverable targets, and complete project tasks within budget and to customer satisfaction.
  • Perform requirements gathering, Business Process Analysis.
  • Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation.
  • Participate as the technical expert in proposal development and presentations to prospective clients.
  • Deliver presentations to all levels of management.
  • Adapt to different end-user learning styles when training, gathering requirements, etc.
  • Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, process engineering, etc.
  • Assist internal resources with support or pre-sales of Microsoft CRM and related integrations.
Education, Certifications and Experience:
  • 3-5 years Microsoft Dynamics CRM implementation experience.
  • Job role experience as a consultant in a consulting practice, facilitating discovery workshops.
  • Excellent communication skills; ability to interact with all levels of employees including C-level.
  • Experience creating strong business cases supported by compelling value propositions.
  • Experience gathering business requirements (to be model, as is model, etc.) and experience configuring Microsoft CRM modules including Sales and Call Center. Marketing a plus.
  • Experience assisting with definition and functional design of conversions and interfaces, and functional experience in leading technical team through Microsoft CRM API usage; integration development.
  • Knowledge of Microsoft SharePoint, Business Intelligence tools, etc.
  • Knowledge and experience with Adxstudio and Dynamics 365 Portals is preferred.
  • The ideal candidate will have familiarity in two or more of the following areas: .NET Frameworks, C#, ASP.NET, SQL, XML Technologies and Web Services. Working knowledge of Microsoft Products such as Win2003K Advanced Server, SQL Server 2008/2012/2016, SharePoint Portal Server 2013/2016, CMS, Office Systems, ASP, COM, VB, TCP/IP and general networking and Active Directory is required.
  • 1+ year consistent use of Scribe Insight and supporting adapters is preferred.
  • .Net programming experience (Microsoft Dynamics 365/CRM 2015/2016) is preferred.
  • Knowledge of personally using Connector for Microsoft Dynamics to Integrate “Microsoft Dynamics CRM” with “Microsoft Dynamics GP” preferred.
  • Knowledge of personally using Connector for Microsoft Dynamics to Integrate “Microsoft Dynamics CRM” with “Microsoft Dynamics NAV” preferred.
Method of Application
Submit your CV and Application on Company Website : Click Here Closing Date : 31 May. 2022
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