Program Admin Officer

Business and Administration, Economics
Addis Ababa, Addis Ababa 
Career Level:
Senior Level (5+ years experience)
Employment Type:
Full time

Job Description

The position is contingent on new funding

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In a disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. Mercy Corps has been operating in Ethiopia since 2004, working in rural, peri-urban and urban areas in five regional states – Somali, Oromia, Afar, Southern Nations Nationalities and Peoples, Amhara – and the capital city of Addis Ababa. We engage in both development and humanitarian work and seek to integrate approaches, programs, and geographies as much as possible.  Our partners include government, academic institutions, development, and private sector actors, civil societies and communities. Mercy Corps Ethiopia invites motivated and qualified candidates to apply for the following vacant position.


Position Title:    Program Admin Officer


Duty Station:  Addis Ababa


Open Position:  1


Program / Department Summary

Mercy Corps has been present in Ethiopia since 2004 and acts on behalf of people who have become disenfranchised and poor. We stand with Ethiopia to find and access opportunities, and to be part of lasting and meaningful transformation in the country. Mercy Corps seeks to be influential with government and development actors towards a more resilient country where poverty is tackled through the eyes of those who understand it best. This translates into ensuring that the population is financially stable, healthy & nourished, educated & unformed and that natural resources are accessible, shared and utilized sustainably. 

Mercy Corps anticipates a multi-year, multi-million dollar USAID funded initiative focused on: stimulating increased production, productivity, and marketing through more competitive livestock and livestock products markets; increasing communities’ resilience; improving alternative livelihood options through essential skills transfer; improving food security and nutrition, and contributing to the wider knowledge on pastoral development.  The program will operate in multiple pastoral regions across Ethiopia.

Mercy Corps is looking for individuals who will have the responsibility to support technical teams in targeting, monitoring of activities, performance checking, and outcome monitoring. 



Administrative/Program officer will provide general administrative support to the CoP and Component Leaders in overall support of the PARA project. This may include administrative, operational, and logistical support to the project.




·         General Project Administration: Manage the daily administrative workflow in the PARA Project. This includes providing basic administrative support, including drafting of letters and invitations, updating program documents, scheduling meetings, completing forms, updating the team calendar with events such as training or leave, and streamlining PARA’s processes and procedures.

·         Travel: Coordinating travel arrangements for PARA Leadership Staff, including reserving and booking flights, booking accommodation, and other travel details as necessary.

·         Team Coordination Calls: Manage the organization and record the details of all PARA team weekly/monthly meetings. This includes producing agenda documents (where required) for calls, and when required taking notes during team meetings and disseminating them in a timely manner, always highlighting action points.

·         Procurement:   Serve as the focal point for PARA procurement requirements.

·         Program Management Support: Support the PARA CoP to develop project tracking resources, check for accuracy, follow up and correct errors.

·         Communications: Assist the Collaboration, Learning, Adapting and Communications Specialist to create, produce and distribute internal and external communications to facilitate learning throughout the project. This includes soliciting stories from the field, updating the intranet site with learning resources, ensuring information held within the site is accurate and up-to-date, creating communications resources when requested, sourcing relevant materials including reports, research documents, discussion papers, videos, posters, etc.

·         Conference/Meeting Logistics Support: Assist with the logistical coordination and planning of all PARA meetings and conferences, including identifying venues, obtaining quotes for services, reviewing contracts, finalizing all procurement requirements, assist with participants’ travel arrangements to attend events, as necessary.




  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.



  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.


Job Requirements

Knowledge and Experience


  • Four or more years of general administration or program support experience is required.
  • A university degree in a related field (economics, business, international relations) is required.
  • Excellent oral and written English skills are required.
  • Two years’ experience of related work with an international NGO is preferred.  

·         Proven interest and commitment to humanitarian and development issues.

·         Excellent organizational skills: the ability to work independently & productively in a fast-paced environment and to effectively see projects through from start to finish.

·         Flexible work attitude and demonstrated creativity: the ability to work productively in a team environment and the ability to problem-solve creatively with minimal guidance;

·         Excellent Computer skills (especially Microsoft Excel, Word, and Outlook)



  • Must be confident, self-starter, an independent thinker
  • Strong organizational, interpersonal and communication skills
  • Team-oriented; Demonstrated ability to work effectively with a diverse group of people
  • Excellent communication skills, written and oral are required
  • Demonstrated cultural sensitivity and appropriate flexibility
  • Excellent organizational skills with the ability to successfully manage multiple tasks.
  • Multi-tasking, prioritizing, problem-solving and simultaneous attention to detail are essential.
  • The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

  • Excellent working skills with a wide range of private, partner and NGO-sector actors
  • Computer literate especially in Microsoft Office (Word, Excel, PowerPoint, Outlook)


How to Apply

All interested candidates are encouraged to apply for the position advertised.  All applications submitted to the Mercy Corps office include a CV, three references, and all relevant official documents. Applications will not be returned and will not be retained for future recruitment efforts.  In order to ensure fairness to all applicants, personal inquiries are not permitted.


Only candidates that are shortlisted will be acknowledged and called for interviews.


“Mercy Corps is an equal opportunity employer promoting gender, equity, and diversity. Qualified female and young candidates are strongly encouraged to apply. We are committed to empower women and youth.”


    DEADLINE FOR ALL APPLICATIONS: 21 October 2019/ 4:00 PM


Please send non-returnable applications and credentials to one of the following address:  


Note: Please make sure that you mention the position title in the subject line of your email application.



Mercy Corps Recruiter

Addis Ababa: P.O. Box 14319

Arbaminch: P.O. Box 33  , Jijiga: P.O. Box 225   

Negelle Borena: P.O. Box 116

Dire Dewa: P.O. Box 974


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