Reception & Call Center Officer (16)

Contact Details
Company : General Job Post Account-16
Company Name/ Contact Person : Addis Finder Trading PLC
E-Mail : [email protected] / [email protected]
Phone : 0922 44 44 44 / 0940 44 44 44
Job Details
Job Title : Reception & Call Center Officer (16)
Date Posted/Updated : Thursday, September 17, 2020
Application Deadline : Saturday, September 26, 2020
Job Type : Full Time
Category : Sales/Marketing/Advertising
Job Code : NA
Addis Finder Trading PLC
Vacancy Announcement

Position: Reception & Call Center Officer

Overall Responsibilities
• Communicating with customers through various Channels using voice or text Messages and Responding promptly to customer inquiries.
• Welcoming customers and Maintaining a positive, empathetic and professional attitude toward customers at all times
• Answering phones in a professional manner, and routing calls as necessary.
• Scheduling Appointments, and remind Customers up on the schedule
• Understanding customer needs, acknowledging and resolving customer complaints.
• Keeping records of customer interactions, appointments, transactions, comments and complaints

• Required No: 16
• Place of Work: Different site including Head office
• Salary: Very attractive Negotiation
• For detail Job Description please see our website;
• Job Location: Head office; Near to Bole Medhanialem; Medhanialem Mall 5th floor
Tel: 0922 44 44 44 / 0940 44 44 44

How to Apply:
• Interested applicants can submit CV with non-returnable copy of education and work experience credentials to Human Resources department per person or mail to [email protected] / [email protected] and application deadline is 10 working days from the date of this vacancy announcement.
Job Requirement:
• BA in Sales and Marketing/ Customer service, Journalism, public relation or any field of study who has interest to take the responsibility
• One-year experience
Education Level : Bachelor's
Experience : 1-3 years
City : Addis Ababa
State : Addis Ababa
Country : Ethiopia
Salary Details
Min. Monthly Salary : Negotiable
Max. Monthly Salary : Negotiable
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