Sales Officer

Sales and Marketing
Addis Ababa  
Career Level:
Mid Level ( 2+ – 5 years experience)
Employment Type:
Full time

Job Description

Job Summary:

We are looking for a motivated and results-driven sales officer to join our growing team. The individual in this role would be responsible for supervising sales team, calling prospective customers, explaining our product, and guiding them through their purchase process. We are seeking a candidate who is persuasive, energetic, and ready to go the extra mile to ensure customer satisfaction and to keep the team aligned.

Duties and Responsibilities:

  • Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers
  • Source and work customer referrals
  • Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
  • Perform cost-benefit analysis for prospective customers and
  • Promote specific products as directed by upper management
  • Inform leads and customers of current promotions and discounts
  • Maintain positive business and customer relationships in the effort to extend customer lifetime value
  • Develop strategies for more effective sales, both individually and as part of a team
  • Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
  • Self-improve continuously by way of experience and manager feedback

Job Requirements

Requirements and Qualifications:

  • Min. Bachelor’s Degree in Business Administration, Marketing Management or related field
  • 2 years working in a professional organization
  • Written and Spoken Fluency in Amharic (additional local languages would be an advantage) and basic English
  • Behaviors and Skills
  • Impeccable customer service skills
  • Excellent interpersonal communication skills, both verbal and written
  • Motivated, driven attitude
  • Sales-driven, results-driven, and target-driven attitude
  • Aptitude for persuasion and negotiation
  • Expert in time management
  • Organized work ethic
  • Proven track record in sales environment
  • Ability to meet and/or exceed monthly and quarterly sales quotas
  • Ability to create and deliver client presentations, especially power points and/or white papers
  • Experience with a transportation platform (i.e. Sales Force) a plus

How to Apply

Interested and qualified applicants can only send their CV and cover letter to  by stating the position in the subject of the mail. Failure to do so, may result in withdrawal from the application process. Only shortlisted applicants will be contacted.  
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