Senior Customer Complaint Handling Officer

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Contact Details
Company : General Job Post Account-16
Company Name/ Contact Person : Hibret Bank
E-Mail : NA
Phone : NA
Job Details
Job Title : Senior Customer Complaint Handling Officer
Date Posted/Updated : Monday, December 6, 2021
Application Deadline : Friday, December 10, 2021
Job Type : Full Time
Category : Management
Job Code : NA
Description
Hibret Bank
Vacancy Announcement

Job Title: Senior Customer Complaint Handling Officer

• Place of Work: Head Office
• Application to be submitted to: Hibret Bank S.C, Human Capital Business Partnering Department, Addis Ababa
• Where to Apply: Hiber Tower, 14th floor, Head Office Building around Senga Tera area
• Mode of Application: In Person

How to Apply:
• Interested applicants should apply in person along with a non-returnable updated CV and Copies of relevant credentials from the date of this vacancy announcement until December 10, 2021 to the above-mentioned respective addresses.
Qualifications/Skills
Education Qualification:
• BA in Management or Marketing

Work Experience:
• 3 years as Customer Complaint Handling Officer II or equivalent experience or 6 years relevant experience in the banking/service industry or
• 2 years as Senior Customer Compliant Handling Officer or equivalent experience in the Hospitality/Service Industry
Education Level : Bachelor's
Experience : 3-5 years
Location
City : Addis Ababa
State : Addis Ababa
Country : Ethiopia
Salary Details
Min. Monthly Salary : Pay Scale
Max. Monthly Salary : Pay Scale
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