Senior Customer Service Specialist

Contact Details
Company : General Job Post Account-16
Company Name/ Contact Person : Enat Bank S.C
E-Mail : NA
Phone : NA
Job Details
Job Title : Senior Customer Service Specialist
Date Posted/Updated : Wednesday, August 21, 2019
Application Deadline : Monday, August 26, 2019
Job Type : Full Time
Category : Management
Job Code : NA
Description
Enat Bank S.C
Vacancy Announcement

Position: Senior Customer Service Specialist

Job Description
• Assists and takes over duties of Cash Administrator and Branch Account Administrator in case of absence and delegation
• Assists Customer Service Specialists in handling and counting bulk cash deposits/withdrawals
• Initiates cash transfer from/to Cash
• Receives and delivers physical cash from and to Cash Administrator
• Collects/pays cash and debit/credit the respective accounts
• Checks and balance physical cash with the Cash Administrator
• Authorizes transactions and signs documents when only referred by the CSS and.
• Interviews & Captures Customer Record and assists customer to fill account opening application form and receives all documents
• Checks KYC and AML
• Scrutinizes and authenticates presented documents
• Performs other duties as required by the supervisor

• Salary: As per the Bank’s scale
• Place of Work: Tigray Region: Humera, Shire, Axum, Adigrat and Adwa
• Only short listed candidates will be communicated
• The Bank has the right to cancel the post advertised
• Please specify the specific place of work you are applying for on your application letter

How to Apply
• Interested applicants fulfilling the above requirements are invited to submit their applications and CVs with photocopies of non-returnable supporting credentials up to August 26, 2019 in person at Enat Bank Mekelle Branch or through 18401 postal address of the Bank.
Enat Bank S.C
P.O. Box 18401
Women applicants are highly encouraged
Qualifications/Skills
Job Requirement
• BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and any other related fields with 2.5 years of experience or Diploma(Level IV) in the same fields with 4 years of experience in banking operation, of which at least 1 year on CSS position.
Education Level : Diploma
Experience : 3-5 years
Location
City : Humera, Shire, Axum, Adigrat and Adwa
State : Tigray
Country : Ethiopia
Salary Details
Min. Monthly Salary : Pay Scale
Max. Monthly Salary : Pay Scale
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