Save the Children is seeking a Food Security Operations Lead for an anticipated five-year USAID-funded Development Food Security Activity (DFSA) in Ethiopia. The position-holder will also serve as a Deputy Chief of Party (DCoP) for the program. The goal of the Activity is to improve food and nutrition security and resilience among poor and chronically food insecure households and communities in a sustainable manner. The program will coordinate closely with, and represent a contribution to, the Government of Ethiopia’s (GoE’s) Productive Safety Nets Programme (PSNP).
Hiring is contingent upon successful award of the program and USAID approval of the candidate.
What You’ll Be Doing (Essential Duties)
The proposed program will be an integrated, multi-sectoral food and nutrition security intervention. The Food Security Operations Lead will establish and manage systems to ensure effective, efficient and compliant operations across all program levels and modalities, with a particular focus on food assistance (food and cash) transfers. These systems will directly support the provision of food and cash assistance as directed by the next phase of the PSNP (PSNP V). In the absence of the COP, the position holder will also oversee program administration.
- Establish and monitor standard operating procedures to guide effective, efficient and compliant food security program operations, with a particular focus on food and cash transfer management.
- Develop tools, templates, and training packages for these operating procedures Train all relevant team members (including consortium partner team members) produced procedures.
- Working within PSNP parameters and with PSNP counterparts, develop and refine targeting methodologies, registration/ re-registration methodologies, and participant tracking systems.
- Facilitate coordination among field-based program and operations staff, partners, and GoE counterparts to ensure timely and predictable PSNP transfers of food commodities and/or cash to targeted participants.
- Work closely with the Finance and Program teams to ensure that program delivery is streamlined and coordinated.
- Working with SCUS and Ethiopia Country Office counterparts, develop and manage commodity pipelines, calls forward, warehouse and distribution planning and management, monitoring and compliance procedures, and relationships with associated service providers. Ensure that robust commodity management information systems are in place.
- Working with SCUS and Ethiopia Country Office counterparts, and with partners, develop and manage cash transfer plans, electronic payment systems, monitoring and compliance procedures, and relationships with financial service providers or telecommunications service providers.
- Lead operational work-planning functions for transfer-related program elements, ensuring sound integration with other program activities.
- Recruit and manage teams – and contract and manage service providers – associated with commodity and cash distributions and related functions.
- Ensure that feedback and complaints mechanisms for commodity and cash transfers are in place, and are managed with reliability, accountability and timeliness. Ensure that complaints are followed up and addressed, and that systemic improvements are devised and implemented as a result.
- Develop and manage robust risk management and fraud prevention measures to mitigate compliance risks associated with large-scale food and cash transfer program management.
- Contribute to relationship management with GoE counterparts.
- Identify opportunities and develop strategies for strengthening the capacity of GoE counterparts.
- Work with the Monitoring and Evaluation team to plan and implement sound post-distribution monitoring methodologies. Utilize data gained from these exercises to feed into collaborating, learning and adapting (CLA) processes.
- Lead transfer-related tracking and reporting, working with the Monitoring and Dvaluation team to assess relationships between transfers and other desired food security and poverty alleviation outcomes.
- In the absence of the CoP, oversee program operations, ensuring performance and compliance while maintaining constructive relationships with stakeholders.
- Advanced degree (Master’s) in a relevant field and at least seven years of relevant field-based operational management experience; or, a Bachelor’s degree in a relevant field and at least ten years of relevant field-based experience.
- Demonstrated operational experience with programs working with large-scale commodity and cash transfers is essential. Knowledge of the PSNP preferable.
- Demonstrated understanding of food security concepts and food assistance best practices.
- Strong management and interpersonal skills, mentoring and facilitation skills and the ability to network and communicate with a wide range of stakeholders.
- Demonstrated experience with other aspects of operational management (procurement, logistics, HR) preferred.
- Ability and willingness to travel frequently.
- Excellent written communication and presentation skills in English. Knowledge of local languages is an asset.
- Strong standard operating procedure development and training skills.
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