Emergency Response Program Manager -Tigray at Oxfam Great Britain

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  • Company: Oxfam Great Britain
  • Location: Ethiopia
  • State: Addis Ababa Jobs
  • Job type: Full-Time
  • Job category: Administrative/Secretarial Jobs in Ethiopia

Job Description

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Our team

The Team is responsible for the strategic development and management of the country Humanitarian program. Supports Oxfam’s impact locally, regionally, continentally and globally through ensuring Humanitarian program alignment to the key strategic objectives and program standards.

Job purpose

He/she is responsible to lead the design, implementation, management, and coordination of effective and appropriate large-scale humanitarian interventions. This includes country humanitarian strategic management, representation, coordination, programme management, advocacy and programme support at senior levels. Ensure that the humanitarian programmes make the proper shift, with the quality needed to ensure a proper achievement of the Ethiopia Oxfam Strategy.

Key responsibilities


Strategic Management and Leadership

  • Coordinate projects implemented by Oxfam and partners as part of Tigray Conflict Crisis Response Program
  • Lead the Management Team in the overall planning and strategic management of Oxfam – Ethiopia Tigray mission;
  • Within and beyond Tigray, Amhara and Afar regions, develop and maintain a network for Humanitarian actors and issues. Represent Oxfam to donors and diplomatic missions and communicate Oxfam public policy and advocacy positions as and when appropriate to institutions, government, international, UN national and local organisations as required;
  • Participate in resource mobilization and negotiation of appropriate resources in collaboration with the Humanitarian Program Manager and Oxfam Grants and Funding Manager;
  • Maintain an analysis of the humanitarian context in Tigray, Amhara, and Afar regions and use this to inform interventions;
  • Liaise closely with Oxfam programmes and other key institutions and allies in Tigray, Amhara, and Afar regions and nationally and monitor key indicators;
  • Develop mechanisms for monitoring and evaluation of the Tigray conflict crisis response programmes;
  • Work with team members to link Tigray conflict crisis response programmes to other programming, including advocacy and longer-term programmes;
  • To contribute to the implementation of Oxfam’s Country Strategy/Humanitarian Strategy with a focus on humanitarian preparedness, response, and protection;
  • To be an active participant in Tigray, Amhara, and Afar regions planning and analysis; understand a relevant country, regional and global objectives;
  • As part of the Oxfam Tigray Management Team, and Oxfam Tigray Security Team, ensure that Oxfam’s organisational policies are met and actively contribute to the overall strategic development of the country programme, taking the lead on humanitarian related issues;

Humanitarian Preparedness, Response and Programme Management


  • Lead Tigray Conflict Crisis Response Programme design and development of appropriate contingency plans, and related preparedness and mitigation strategies, including capacity building initiatives, to ensure Oxfam’s humanitarian mandate can be met at all times;
  • Ensure relevant Oxfam partners have updated humanitarian contingency plans and that key staff are trained on the same;
  • Before humanitarian crises, lead the preparedness process in Tigray by ensuring that well-trained human resources are always ready to act, and material resources are pre-positioned in strategic locations.

Programme Management and Response

  • Provide strategic and effective leadership in pulling together Oxfam’s humanitarian response and any scale-up of the same: this includes but is not limited to coordination within Oxfam nationally, regionally, and globally on humanitarian issues but also to take or ensure an appropriate leading coordination role in the overall national/local response as can be expected with regards to Oxfam’s size and technical expertise;
  • Manage and take the lead on the strategic development of the on-going Tigray conflict crisis response programme in Ethiopia and the Emergency Preparedness and Response Team, serving affected people annually within WASH, Emergency Food Security & Livelihoods; gender and protection;
  • Develop and maintain close working relationships with Country Technical Coordinators, Head of Development Programme, Partnership Capacity Building Specialist, Gender Coordinator and Advocacy/Policy colleagues to encourage and strengthen Oxfam’s one programme approach;
  • Develop and manage an appropriate response to humanitarian crises in line with agreed standards (e.g. Core Humanitarian Standards, Code of Conduct; SPHERE, Oxfam Gender Policy, etc.) and Oxfam’s best practices;
  • Lead on enhancing Oxfam’s ability to respond in a timely, appropriate, accountable and cost-effective manner to humanitarian crises in programme areas, with a focus on programme quality beneficiary and partner accountability;
  • Ensure that Oxfam meets all contractual obligations and achieves high-quality proposals and that all donor reports are submitted on time to the Funding Department and are of high quality;
  • Recruit and line manage Tigray conflict crisis response programme staff as required in accordance with Oxfam’s Performance Management process and proactive staff development including objective setting, performance review and personal development plans. Ensuring all aspects of Oxfam’s work in Ethiopia e.g. programme themes and aims, gender equity, protection advocacy is reflected in own and staff objectives;
  • Provide required inputs to other departmental strategies, including but not limited to advocacy, gender, protection, and development and support relevant policy issues;
  • Support partner organisations in developing and delivering projects within agreed parameters where appropriate;
  • Contribute to regional analysis and programming as appropriate, in particular, seek opportunities for Oxfam and others to learn from the Ethiopia experience;
  • Ensure that Oxfam’s programme is cost-effective, efficient and complies with all organisational standards of management and accountability;
  • Ensure that the programme is implemented in a consultative, participative and gender-sensitive way;
  • Ensure that key humanitarian information of the Tigray conflict crisis response programme is circulated appropriately, within Oxfam and with external counterparts;
  • Report regularly to the SMT and Country Director as appropriate with agreed indicators against the overall objectives;


  • Represent Oxfam inappropriate humanitarian and Tigray conflict crisis fora at a Tigray and national level with government authorities, UN organisations, NGO’s, private sector and donor agencies;
  • Maintain and further develop Oxfam’s existing network of key humanitarian contacts nationally, regionally and globally;
  • Raise the profile of Tigray conflict crisis context and Oxfam’s programmes through participation in Tigray and national humanitarian fora at senior levels;
  • Influence and advocate on Tigray conflict crisis issues through media, communications and key meetings, alone and together with others as appropriate.
  • Support direct line reports at senior level in facilitating solutions to any issues with other departments as required in order to enhance programme delivery and contribute to the improvement of programme/technical support functions.


·         Required to adhere to Oxfam’s principles and values as well as the promotion of gender justice and women’s rights

·         Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles

Key Attributes:

  • Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.
  • Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work.
  • Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.

Organisational Values:

  • Accountability – Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions.
  • Empowerment – Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen.
  • Inclusiveness – We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences.

Job Requirements

Essential – Experience, Knowledge, Qualifications & Competencies
  • Degree or higher from a recognized University/college in Public Health Engineering, Civil Engineering, Agricultural Economics and Community Development, or any other related area that can bring added value to the job.
  • Relevant experience of 7 years and more including budgeting, planning, programme cycle management, preferably in an international NGO/operational UN agency/equivalent, out of which at least 5 years should be supervisory/team leader/managerial experience.
  • Extensive experience in large scale humanitarian programming at senior level and humanitarian management in complex, insecure environments.
  • At least two years of experience preferably in emergency response especially in leading, designing, coordinating, and fundraising.
  • Extensive experience in the management of the WASH program
  • Knowledge and understanding of Oxfam WASH and Emergency Food Security and Livelihoods programming in emergencies, humanitarian response, complex emergencies, conflict resolution and international humanitarian law.
  • Experience in implementing gendered humanitarian interventions and mainstreaming protection in humanitarian interventions.
  • Excellent communicator with strong written and reporting skills, and an excellent ability to influence verbally to persuade with diplomacy and tact.
  • Ability to work cooperatively in a cross-cultural setting with a number of long-distance working relationships across time zones.
  • Experience in fast-paced and difficult emergency contexts.
  • Adaptable in approach to work with a willingness to work under pressure in a demanding environment.
  • Initiative and motivation to work independently and within a team context and develop solutions to problems. Highly flexible in style with the ability to produce creative and pragmatic solutions to complex problems.
  • Proven ability to work with multi-million budgets mobilized from a diverse range of donors, including monitoring and evaluation and reporting.
  • A proven record of effective and complex management in a humanitarian response including managing budgets, staff, and funding of the programme.  This is to include excellent people management skills, a good understanding of team development, and proven financial management skills.
  • Proven ability to work creatively, innovatively, and effectively with limited direct supervision.
  • Proven experience as a team worker and demonstrably co-operate with members of the teams.
  • To be familiar with and abide by the NGO/Red Cross Code of Conduct, the People in Aid Code, Oxfam International procedures and other regulatory codes (e.g. CHS and sphere)
  • Commitment to humanitarian principles and actions.

DIMENSIONS: The following responsibilities are not exhaustive.  They aim to provide a clear sense of the nature and scope of jobs at this grade:

  • Coordinates and delivers agreed plans or strategies over which the job holder has some strategic input.
  • Represents the affiliate in coordination meetings and some external relationships.
  • The impact and influence of the job is mostly within the job holder’s own programme unit (i.e. country/region) but occasionally also in other parts of the affiliate and/or with an external audience.
  • Usually plans and manages the resources of one or more sub-units though, not normally over a broad spectrum of programs or geographies.
  • Specific competencies and skills are required to achieve the job’s objectives e.g. geographical, thematic, managerial.
  • Helps shape local level objectives within a specific team. In larger programmes these jobs are often part of a management team.
  • Provides specialist advice or specific skills to their team or programme unit.
  • Their plans and objectives are developed to contribute to the country, region and broader programme strategy and can involve collaboration with other programme units (e.g. other affiliates in-country or colleagues in different country programmes) or departments (e.g. head office).
  • Management tasks are complex and non-routine within their specialist unit or function.
  • Requires the ability to analyze and communicate complex information to a wide audience.
  • Decision-making requires significant levels of judgment based on technical and management experience, generally actively supported by line management or the programme team.
  • The focus of the role can vary but has well-defined targets and/or minimum standards and is both proactive and reactive.

Note to candidates: Shortlisted candidates will be assessed on our organisational values and attributes at the interview stage. The successful candidate(s) will be expected to adhere to our code of conduct. We encourage candidates to read and understand our code of conduct here.

Method of Application

Submit your CV and Application on Company Website : Click Here Closing Date : 3rd January, 2021
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