IT Manager

Category:
Information Technology
Location:
Addis Ababa  
Career Level:
Managerial Level (Manager, Supervisor, Director)
Salary:

Job Description

General Overview of the job

The position holder is responsible for ongoing operational activities within IT and the delivery of all IT services (software and hardware).

The IT Manager is the primary driver of the company’s vision; overseeing the development and management of the IT roadmap based on the adopted strategies and vision.

Detail duties and responsibilities:

IT Operations

  • Manage the maintenance of the IT Disaster Recovery Plan
  • Deliver and implement any changes to the IT infrastructure
  • Manage the maintenance of IT Security
  • Contribute to the implementation of  digital and mobile technology strategy
  • Delivery of all IT services (software and hardware)
  • SLA reporting
  • Risk Management
  • Review and implement improvements to the IT infrastructure and IT services
  • In depth technical knowledge across IT operations and infrastructure including Microsoft Windows operating system (both client and server), LAN infrastructure, storage, virtualisation, digital and mobile technologies, remote access technologies and IT security systems
  • Monitor and maintain Call Centre Solution

Liaising with Ethio Telecom

  • Create strong relationships with Ethio Telecom IT department and insure swift resolutions of service (M-BIRR) outings.
  • Work with Ethio Telecom to implement Floating IP for the data centres.
  • Set-up the data centre and provide technical support. 

Collaboration: 

  • Align and execute strategies and ensure that each department receives the right level of support due from its colleagues. The IT Manager Works very closely with the Dublin Development Team, sales, marketing, and other departments.

Other Duties:  

  • The IT Manager also performs other duties as required by the CEO

Job Requirements

Competencies and Skills

  • Fluency in written and oral English and Amharic is essential
  • Organizational and leadership abilities
  • Excellent communication skills
  • Problem-solving aptitude
  • Creative thinking skills
  • Background in software development and program management an added advantage
  • Ability to install and administer computer hardware, software and networks
  • Excellent multi-tasker
  • Analytical and problem solving skills;  strong decision making skills
  • Ability to meet tight deadlines and high availability
  • Flexible and ability to lead in an environment of constant change
  • Ability to treat people with respect under all circumstances, instil trust in others besides upholding the values of the Organisation
  • Quality management – look for means of improving as well as promoting quality
  • Ability to work well as part of a team – to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit, aid others to succeed
  • Computer literacy (MS Word, Excel, Power point etc.)
  • Strong report writing and communications skills
  • Excellent scheduling and time management skills
  • Highly motivated and self-starter
  • Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution
  • Ability to make efficient use of resources
  • Punctuality
  • Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments

Education and experience:

University Bachelor degree in Computer technology, software engineering or related field of study. Knowledge in networking routing and switching, Linux system is a plus. At least 8 years hands on work experience in IT Network Administration or a similar role and have proficient knowledge in:

  • Windows XP and Windows 7,  Operating Systems
  • Networking, and PABX system
  • maintaining office computer equipment’s
  • Ability to prioritize and manage concurrent projects
  • Proven ability to communicate technical concepts clearly
  • Customers service skills

How to Apply

Interested and qualified applicant can apply through e- mail:  hr@mossict.com

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