Reservation Agent

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Altera Luxury Living is hiring a Reservation Agent in Addis Ababa, Ethiopia (Bole Japan), Addis Ababa. The position is full-time, onsite, and requires a diploma in Hospitality Management, Tourism, or Front Office Operations and at least one year of experience. Applications close on 20 November 2026.

Requirements

  • Minimum of 1 year dedicated reservation booking or front desk coordination experience
  • Proficiency in Amharic and English
  • Female applicants only

Main responsibilities

  • Process, review, and manage premium room reservations via Property Management Systems (PMS)
  • Monitor daily room inventory, track cancellations, and coordinate closely with the guest relations and housekeeping teams
  • Uphold strict non-disclosure policies regarding diplomat schedules, VIP profiles, and property arrival data

Skills

  • Degree in Hospitality Management, Tourism, Front Office Operations,

How to apply

State the specific position title you are applying for in the subject line of your email

[email protected]

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